Chando UK Ltd – Terms and Conditions
Effective Date: July 23, 2016
Welcome to our ChandoUK.com website (the “Site”).
Chando UK Ltd (“we”, “us” or “our”) provides the content and services available on the website, www.chandouk.com (“ Site” ) to you subject to the following terms and conditions (the “Terms and Conditions”). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
About the Chando UK Ltd Site
Chando UK Limited’s address and registered office is 5. Parkburn Industrial Estate, Hamilton, Scotland, ML3 OQQ; registered in Scotland with company registration number SC518766; VAT registration number GB 225 0435 44
Purchase Related Policies
The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. Please note that samples are subject to availability. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. All pictures and technical descriptions are for guidance only,
Once you have ordered goods through this website, you will receive an email to the email address you provided. This email will confirm your order with a receipt, the contract to supply is formed only when Chando UK has received, reviewed and accepted your request to order. Chando UK reserve the right to cancel any request to place any order by a customer, at any time and for any reason, with a full and complete refund to the original payment method within 14 working days.
Pricing Structures & Payments
All of the prices stated on Chando products on this website include standard UK V.A.T rates, however they are subject to additional carriage charges. Exceptions to this standard working practice may occur due to the following circumstances: every effort is made by the supplier to offer the best possible and correct price at all times on the website, however even with the best intentions errors may occur from time to time. Should this unfortunate situation arise at the review stage of any customer order request, the customer will be contacted at the earliest opportunity and given the choice to cancel the original order request or proceed at the corrected price. Should the supplier, Power Tools UK, be unable to raise the customer to discuss this matter or receive no decision regarding price the order will be deemed to be cancelled 5 working days following date of order, with a full and complete refund being made within 7 working days of cancellation.
We aim to offer you the highest level of customer service and a pleasant online shopping experience. However, should you at anytime feel that you would like to make a complaint, or comment regarding any aspect of the service, please contact us via post, email firstname.lastname@example.org or phone on 0141 391 1343 (Monday – Friday 9am – 6pm), any contact regarding comments and or complaints we receives will be dealt with the highest of priority. We aim to respond in full within 5 working days
All content available on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the “Content”) is the property of Chando UK Limited, its affiliates, partners or licensors, and is protected by United Kingdom and international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the “Trademarks”) are the registered and unregistered marks of Chando UK Limited, its affiliates, licensors or partners, in the United Kingdom and other countries, and are protected by United Kingdom and international trademark laws. All other Trademarks not owned by Chando UK Limited, its affiliates, partners or licensors that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
Except as set forth in the limited license in Section 15 below, or as required under applicable law, neither the Content, the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without Chando UK Limited’ s prior written consent.
Your Obligations and Responsibilities
You are responsible for ensuring that the personal information you provide to us is up to date. If your personal information changes then please notify us immediately by contacting Customer Service on the following number (Monday – Friday 9am – 5pm, Saturday – Sunday closed all day. Excluding Bank Holidays) 0141 391 1343 or email email@example.com.
Alternatively, you can update your details through “my account” page.
You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered. Your account can be cancelled at any time by contacting Customer Services on the following number (Monday – Friday 9am – 5pm, Saturday and Sunday closed. Excluding Bank Holidays) 0141 391 1343 or email firstname.lastname@example.org.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Chando UK Limited’ s best interests to do so.
Third Party Links
We are not responsible for the content of any off-Site pages or any other Sites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Site pages or other Sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Site pages or any other Sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Site pages and other Sites that you visit.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable solicitor fees, resulting from any third-party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable solicitors fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
Your use of this Website and any purchase by you of any goods from Chando UK Limited shall be governed by English and Scottish (where applicable) law and the parties hereto submit to the exclusive jurisdiction of the Scottish or English courts. Customers agree and confirm through the purchase of Chando diffusers,refills and accessories from the supplier Chando UK, to use the items for their normal and proper use as intended by the manufacturer. The customer agrees to read, study and follow the manufacturer’ s instructions supplied with any Chando diffuser or related product purchased before attempting to use them.
In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.
If you have any questions regarding these Terms and Conditions, please contact us by email at email@example.com.